
Testimonials
Frequently Asked Questions
What if my package arrives damaged?
What if my package arrives damaged?
Contact us with a photo of the damaged item and packaging, and we'll send a free replacement or issue a full refund.
Does LumaTree come with everything I need to install it, or do I need extra tools?
Does LumaTree come with everything I need to install it, or do I need extra tools?
Everything needed to mount it is included — no extra tools or hardware required, and it takes about 10 minutes to set up.
Is it safe to leave plugged in overnight or while I'm away?
Is it safe to leave plugged in overnight or while I'm away?
Yes, the LED lights run cool to the touch and are designed for extended use, though we recommend unplugging when you're away from home for extended periods, as with any electrical decor.
What's your return policy if I don't love it?
What's your return policy if I don't love it?
We offer a [14-day] return window for unused items in original packaging — let us know and we'll walk you through the process.